07-04-2017 10:40 AM
XC15 face detection not working - greyrd out in menu
I have tried every combination of settings - I reset to factory settings - nothiong works
Any ideas?
thanks
Ric
10-27-2017 04:07 PM
Hello rvonmaur,
I understand that face detection settings seem to be grayed out in the menu of your XC15.
There are certain things which will make Face Detection not available:
- When shutter speed is slower than 1/30
- When shooting mode is set to SCN and night scene, low light or fireworks is selected.
- When fast/ slow motion is set to [x1/4].
- In camera mode, when drive mode is set to AF continuous.
- When the Camera Setup> Rolling Shutter Reduction setting is set to ON.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.