Greetings,
While we investigate, can you please tell us where you purchased this camera from?
Where do you live and is the camera PAL or NTSC? It might be helpful if you look at its warranty card. 😉
I'm not sure if the XA75 supports switching in the menus.
See this knowledge base article.
Switch the camera Video System setting to NTSC. https://share.google/fStuFhxcHxrmSqEqB
~Rick
Bay Area - CA
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