EOS R5 C Mic Settings Help

[johnnymc]

Just got the R5C, and have my Rode Wireless GO II mic plugged in which works flawlessly with my R5. I made separate channels within the cinema menu, turned the internal mic all the way down. Channel 1 is clearly the RODE mic, but all my videos are still recording ONLY the internal mic. I have no idea how to fix this! Any ideas?

[johnnymc]

Awesome! Thanks. Just applied the update - the only bummer was it reset the camera to factory defaults - so had to go through it and customize again lol

[chrishoesel]

I am still unable to make any changes/disable tracks 3 & 4.  Is there a trick to this that I'm missing?  I think I tried pretty much everything.

[wobbleman99]

I found that trouble some as well, and adding that to the battery life and other issues I have decided to sell my R5c, in fact I am heading out to the shipper in a few moments to do just that. I am still using my C300 Mk III which I like, and have just purchased a Panasonic S5IIx which, so far, is great.  It has much better battery life than the R5c, menus that make sense, 6k if you so desire—but not 8k—and can record to an external SSD. Unlike the R5c, it does not have any obvious audio issues, and I am finding it to be superior to my Panasonic S1h.  Canon had the opportunity to offer a great camera with the R5c, but they missed the boat, and I fear that at least some of the problems are not fixable in firmware.

[chrishoesel]

Understandable.