Canon C400 Open Gate Firmware Update Needs Attention

[sbojangles]

Canon engineers, please provide additional recording formats for the C400 Open Gate mode. I just purchased an R6 III, which is currently my B-cam, and it offers excellent open codec options. Even if you can only give us XF-AVC, please make it happen. It's essential for tight-turnaround projects. If you look at Facebook right now, the Canon group members are clearly frustrated at this release. Working professionals need options... please make this a priority in your roadmap for your top cinema camera.

[micheals]

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@sbojanglescompassmobile wrote:

Canon engineers, please provide additional recording formats for the C400 Open Gate mode. I just purchased an R6 III, which is currently my B-cam, and it offers excellent open codec options. Even if you can only give us XF-AVC, please make it happen. It's essential for tight-turnaround projects. If you look at Facebook right now, the Canon group members are clearly frustrated at this release. Working professionals need options... please make this a priority in your roadmap for your top cinema camera.

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Many users share this concern. Adding XF-AVC or other efficient codecs to C400 Open Gate would greatly help professionals with fast turnaround workflows. Hopefully Canon prioritizes this in a future firmware update.

[RazB]

As a C400 owner I am very frustrated by this as well. It is ridiculous that Canon mirrorless from years ago can shoot 8K HEVC, but we can't shoot even 6K HEVC (even not in open gate).

The demand is there and yet it is excluded by Canon for their professional cine cameras. 

I am not interested in mirrorless or hybrids (such as the R5C and the new C50) and not going to buy them. I bought the C400 for a reason, for its cinema body and features such as internal NDs. If I wanted a second body it would be probably a C80 or even another C400, but why would I if they don't bother to implement HEVC in 6K and 6K open gate? I'm glad we have RAW options, but it is not the answer for every other project.

[easd]

Entry Level: Canon C50 / R6 III - 7K Open Gate in both Raw and HEVC

Mid range: Canon C80 - No open gate

High end: C400: Open gate only in Raw

Canon's cinema line up features and segmentation is all over the place