11-10-2022 03:38 PM - edited 11-10-2022 03:39 PM
Recently our Canon C100mkii just developed an issue with the Eyepiece. The signal coming in is VERY blue with almost no detail in any other area, orange/reds become a magenta color. Almost like a False color has been applied to the evf. Not a blue shift due to kelvin but like Value 255 BLUE
If there is no lens on the camera and the body cap is on, the feed is pure blue...Firmware reset did not do anything.
The LCD image is fine and the overall media generated by the camera looks totally normal....just the feed going to the eyepiece is extremely blue. Thoughts?
11-11-2022 09:03 PM
There is a setting to check with an issue like this. Color shift on the EVF can be set separately from the LCD. To check that go to the OLED/VF Setup section of the menu and select Viewfinder Setup. Make sure Color is set to 0. That is the default setting and there shouldn't be a color shift when it is set that way.
If the shift continues when the viewfinder color is set to 0 that would indicate there is an issue with the viewfinder. In that case we would recommend sending the camera in for repair.
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