06-12-2017 11:42 AM
Canon Technical Director Brent Ramsey talks about 2,4, & 8 times magnafication in his walk around video. I can only get two times magnafication. Called canon tech they didn't know. Anyone know how to do this?
Solved! Go to Solution.
06-14-2017 02:09 PM
Hello again.
First, we'd like to apologize for the confusion and the delay in getting back to you. After further testing, we've determined that only 2x magnification is possible, so your EOS C300 Mark II is working correctly. The camera in the video you referenced had a pre-release firmware, so some features did change after the full release. This is one such feature. If there is anything else we can help you with, please let us know.
06-12-2017 12:30 PM
Hi there!
The EOS C300 Mark II is indeed capable of 2, 4 and even 8x magnification. However, this may not be the case while recording. We're curious, are you recording while trying to use the MAGN function? Have you tried using MAGN while not recording?
We look forward to your reply!
06-12-2017 01:04 PM
Nope just sitting at my desk last couple days trying to figure it out. Have had the camera for a year just assumed it only did 2 times until I just saw Brent's "walk around" video. Sure I'm doing something wrong. I press button #1 and it does 2 times.
06-14-2017 09:40 AM
And how do we access the magnification change? Can't find it in the manual nor by browsing the menus. Thanks.
06-14-2017 12:45 PM
Haven't gotten a response in a few days. So they say it works but won't say how.
06-14-2017 02:09 PM
Hello again.
First, we'd like to apologize for the confusion and the delay in getting back to you. After further testing, we've determined that only 2x magnification is possible, so your EOS C300 Mark II is working correctly. The camera in the video you referenced had a pre-release firmware, so some features did change after the full release. This is one such feature. If there is anything else we can help you with, please let us know.
06-14-2017 02:24 PM
Good to know I'm not crazy. Now please put 4k 60p and uncropped 2k 120fps in a firmware update. Really bother's a lot of us who paid the full $16,000 for the c300 mark ll only to find a year later you put those tools in a $6,000 c200. It's a great camera just would be nice if Canon could do that for us.
06-14-2017 09:06 PM
@jscools wrote:Good to know I'm not crazy. Now please put 4k 60p and uncropped 2k 120fps in a firmware update. Really bother's a lot of us who paid the full $16,000 for the c300 mark ll only to find a year later you put those tools in a $6,000 c200. It's a great camera just would be nice if Canon could do that for us.
Mike- will this happen in a future firmware update?
Next question for Canon- will the C200 touch screen LCD be compatible with the C300 Mki2 after a firmware update?
06-15-2017 10:46 AM
Hi klk,
We aren't aware of any future firmware updates at this time that will increase the magnification function or allow the new LM-V1 to be used. However, we encourage you to visit http://usa.canon.com in the future for information about new firmware updates as they are announced.
06-14-2017 02:27 PM
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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