Hi kapnorahs! When transferring the files, you'll need to make sure the folder and file structure from the card remains in tact. If not, the files may become unreadable by your editing software. Using the Data Import Utility can certainly help, as it...
Thank you so much for this information. I'll pass it along to attempt to get to shed some light on why this is happening. It may take a while, but if there's anything else you need help with in the meantime, please let us know.
Hi there, HikingBob! I am curious if this happens with a folder that has a large quantity of JPEGs and RAWs in it. Does this happen with folders that have far fewer of them? It is also possible specific image files in those folders are causing it. Tr...
Hi klk, We aren't aware of any future firmware updates at this time that will increase the magnification function or allow the new LM-V1 to be used. However, we encourage you to visit http://usa.canon.com in the future for information about new firmw...
Hello again. First, we'd like to apologize for the confusion and the delay in getting back to you. After further testing, we've determined that only 2x magnification is possible, so your EOS C300 Mark II is working correctly. The camera in the video ...
