04-04-2017 05:27 PM
Hi, I hope someone can help as I cannot find any mention of this problem elsewhere, My pro 100s stopps printing halfway through about 50% of my pictures, it then ejects the incomplete print. When it does print they are great quality. It did this from new.
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04-04-2017 05:37 PM
To have a better understanding of your issue, please let everyone know the version of Windows or Mac you are using, and the software you are printing from.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
04-05-2017 01:57 PM
It is WiFi. The router is in the room below, internet works ok here and even in further rooms.
I did consider this might be the problem but although I don't fully understand how it works, I thought the whole print data was transmitted before printing started, and that information would not be transmitted line by line of print. I would therefore have expected the whole print to be effected?
04-05-2017 02:48 PM
It is my understanding that the data is streamed; there isn't a large amount of memory in the printer.
Give Canon a call at 1-800-OK-CANON and discuss with them.