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pixma pro 1 won't print when one ink tank empty

laligap
Apprentice

Is it normal that my pixma pro 1 wont print even a test page when Matte Black ink tank is empty? When i click print nothing happens, not a sound from the printer like it wasnt even switched on.  

If it is not normal what could be the problem/ solution to it?

 

1 REPLY 1

jrhoffman75
Legend
Legend

The print heads are cooled by the ink. A head can be damaged if it tries to print with no ink. Did you get previous warnings that ink was running low and then that the ink has run out?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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