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imagePROGRAF PRO-4100: Printer Canceling Print Before Completion

Benoit
Apprentice

My Canon 4100 large format printer is canceling the print prior to the finished length. I am printing large prints at 37 inches by 91 inches on a 44 inch by 96in canvas. More than three times, my print as stopped (at a clean line), spat out some paper, and then cuts itself. I know this printer should be able to do it but something is wrong. I just replaced the print head, ink is full, paper is full, photoshop file is correct, driver is up to date, printer/computer connected to ethernet everything should be correct, but the file is still failing. The file is 2g but still, someone please help me, I have an exhibit coming shortly and I need these done. 

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