I sell art prints and recently upgraded my printer from a Canon Pixma G600 to a Canon Pro-310. Since I’m experiencing the same issue with both printers, I’m starting to think this may be user error.
My problem is that my art prints are being cut off incorrectly when printed borderless. I understand that borderless printing always trims a small amount, but no matter how I adjust my settings, the image is still cut unevenly. One side of the print shows more of the image than the other, making the final print look crooked.
This is especially noticeable because of how I design my art prints. The subject is centered, and I create a custom border around it. When the print isn’t aligned correctly, one side of the border ends up thicker than the other, making the entire image appear off-center.
My workflow is as follows: I create my artwork in Procreate at the exact size I want to print (8×10). I then transfer the file into Canva, place it onto a plain black 8×10 canvas, and center it using Canva’s alignment guides so the black area acts as the border for my prints. Because of this, I’m confident the artwork itself is centered correctly before printing.
I’ve also tried designing on a slightly larger canvas in Canva (such as 8.2×10.5) to compensate for borderless trimming, but the prints are still coming out unevenly.
At this point, I’m unsure whether this is simply an unavoidable limitation of borderless printing, or if there’s a setting I’m missing. I upgraded my printer hoping this issue would be resolved, so I’m surprised it’s still happening.
