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Canon Pro-310, issues with lines printing

papelpp
Apprentice

Hello,

I  have used the pro-300 for several years now and just purchased the pro-310 last week. I usually print on 13x19" and other custom sizes and didn't have any issues until just now when my print-out started to print off-center and dark lines on either side (photos attached). I'm not sure what the issue is and would love any advice that anyone can provide. Thank you! 

20260120_163807.jpg

 

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