Showing results for 
Show  only  | Search instead for 
Did you mean: 

imagePROGRAF PRO-300 Prints Have Strong Magenta Cast



I wonder if you could help, I have a Mac studio M1and have been trying to print my images all day but with no luck, first using photoshop but I get a strong magenta cast, I guess I'm double colour profiling but can't work out how to stop it in Photoshop 2023, the dialog box for print settings doesn't give me any options.

The I thought I'll try using the PP&L software but I get an error in the dialog box and no communication between printer and computer appears to happen.

Screenshot 2023-02-03 at 15.19.37.png

Following the thread I checked in the Printers & Scanners tab to see if the printer was selected which I knew it would since photoshop connects to the printer but unlike the other people in here my driver version says 3.0

Hope this all makes sense and someone can help.

Thank you





If your driver says 3.0 it is the Apple AirPrint driver.

Go here: Canon Support for imagePROGRAF PRO-300 | Canon U.S.A., Inc. and download the CUPS driver.

Screenshot 2023-02-03 110345.jpg

After you download install the driver and then go to Printers & Scanners. Add the printer, waiting for the IJ Series to appear.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic


Hi Fernando! Did you manage to solve the problem? I have the same printer and I've tried lot of times a solution from the last, almost, two months without luck. All started to go bad after more than a year of good work. I've replaced cartridges and double checked all solutions (no air print drivers, no color management) without luck. I have problems with the software from Canon but also with the MIRAGE software that doesn't use drivers (I talked with the people of Mirage) so I'm really lost with this.

The amazing thing is this: if I print from my iPhone using the canon app it seems to print all well, the problem only comes from printing using my computer (a Mac with Ventura 13.2).

Any clue or other users with similar problems are more than welcome.


03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.