imagePROGRAF PRO-300 How to print 10x10 image on 12x12 paper.

[chicagoan45]

My pro-300 will print one side of the 12x12 paper at 10 inches, but stops printing the other side at 9.5 inches. Printing continues with one-half inch of unrelated colors and no image. 

[Patrick · Accepted solution]

Hi chicagoan45,

Based on your description of the issue you are experiencing, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

[chicagoan45]

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