04-13-2022 11:01 PM - last edited on 11-04-2022 04:14 PM by Danny
I just bought a imagePROGRAF PRO-300 to use with my M1 iMac running Monterey. The advanced settings (Quality and Media, Color options, etc.) don't show up in the Print dialog. I installed a printer driver from the Canon site, but that made no difference. The driver download page doesn't list Monterey in the OS versions list. Does this printer actually work properly with Monterey? If so what do I need to do?
04-14-2022 02:54 PM
Select MacOS 12 from dropdown list
04-21-2022 10:03 AM
There is no MacOS 12 option in the dropdown. In the driver details description though it does say that Monterey is supported. I had to install the driver twice to get it to take but it's working now.
04-21-2022 10:13 AM
11-04-2022 04:04 PM
I downloaded the driver and installed on both macOS12 and macOS13 on my Apple M1 Macbook Pro but it does not work. Any troubleshooting tips?
11-04-2022 04:05 PM
* I upgraded to macOS13 hoping that might fix something, but it didn't.
04-21-2022 10:15 AM
Strange. When I downloaded the driver nothing newer than Catalina appeared in the dropdown. In any case, the latest version of the driver works for Monterey on an M1 Mac.
04-21-2022 10:23 AM
Depending on your screen size you might have to scroll up in order to reveal the entire dropdown.
11-04-2022 06:16 PM
When dealing with Apple and Canon printers frequently the first driver version that appears when the Add Printer option is selected is the Apple AirPrint driver. It is a simple, limited capability driver and doesn't support things like media types and ICC profiles. Need to wait till the IJ Series driver appears (*assuming the appropriate Canon driver was downloaded and installed.
11-04-2022 07:46 PM
It is supposed to appear in this window? Or are you referring to Canon's website?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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