imagePROGRAF PRO-300 Canon ICC profiles missing

[GJS]

I have a Pro 300 used on a Mac. I updated to Ventura 13.4 this week. All of Canon ICC profiles are missing when I try to print on Canon paper. I reinstalled the IJ Mac driver, restarted and the profiles are still not there. Any suggestions on how to resolve?  Thanks!

[jrhoffman75]

If this is the driver you downloaded and installed and the IJ Series version doesn't appear (could take several minutes) register your product and call Canon for assistance.

[GJS]

I was able to uninstall the printer and reinstall and saw the drop down to choose the Canon software when installing the printer. I am all set. Thanks again for all of your help! Greatly appreciated.

[Oh_Canon]

Hi GJS

I experienced the same problem with the imagePROGRAF PR-300. The printer arrived this week to replace my broken Canon PRO-10S printer. But where are the ICC profiles for the Canon paper range???

There was a similar problem with the Canon PRO-10S printer on MAC OS that I first started using some 7 years ago. This was where the driver install either failed to install the ICC profiles in the correct place, or a MAC OS upgrade failed to retain those ICC profiles. I can't quite remember. But Canon were "savvy" to the problem, and provided a download on their website with all the appropriate ICC profiles. They haven't been so helpful with the imagePROGRAF PRO-300.

To resolve the issue with the imagePROGRAF PRO-300 I found the solution was to download and install the Canon Professional Print & Layout Application. I don't like this particular Application, preferring to use Photoshop Elements. But at least the install of the Canon Professional Print & Layout Application has provided the Canon paper ICC profiles, and has installed them in the correct COLORSYNC folder.