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Loose pieces in Printer (Pro 300)

Udriku
Apprentice

I received a Pro 300 today in the mail, used from eBay, and when I turned it on, I got Error Code 5100. I was supposed to check if there are any foreign objects in the printer, and I found two white plastic parts. I think they may have come loose during shipping. Does anyone know what those are? 

BB754436-3B5C-4BB5-B44B-36DAC3785B7A.jpeg

E3099B34-7025-4BDD-B682-111519E82283.jpeg

2 REPLIES 2

jrhoffman75
Legend

Maybe you bought the printer this person had back in July?

Canon Pro-300 Loose Parts in Printer - Canon Community

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

normadel
Whiz

If it came broken, you can put in a return on eBay, even if the listing said "No Refunds". Get rid of this dog.

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