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Loose pieces in Printer (Pro 300)

Udriku
Apprentice

I received a Pro 300 today in the mail, used from eBay, and when I turned it on, I got Error Code 5100. I was supposed to check if there are any foreign objects in the printer, and I found two white plastic parts. I think they may have come loose during shipping. Does anyone know what those are? 

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3 REPLIES 3

jrhoffman75
Legend
Legend

Maybe you bought the printer this person had back in July?

Canon Pro-300 Loose Parts in Printer - Canon Community

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

normadel
Authority
Authority

If it came broken, you can put in a return on eBay, even if the listing said "No Refunds". Get rid of this dog.

dglenh12
Apprentice

Were you able to sort this out on your printer? Mine is also the same and I see it happens frequently. I also have those two pieces that came out but they are broken do you still have the broken pieces laying around or are you willing to sell them to me?

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