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imagePROGRAF PRO-1000 Print Head Scraping Paper

DVD96_
Apprentice

I bough the image prograf pro-1000 3 weeks ago, and i didn't print more than 50 picture and i only use canon paper, today i was printing on plus glossy II and the printer head star touching my pictures at the start of the printing on the top left part of the picture and ruining the prints, i already go to settings and made a deep head cleaning  and alignment, do you know if i can fix that at home or i have to send the printer to fix20230101_200516.jpg20230101_200554.jpg

2 REPLIES 2

jrhoffman75
Legend
Legend

Since it is a new printer my recommendation is bypass the forum and directly contact Canon at (866) 261-9362. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

DVD96_
Apprentice

thank you so much

 

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