imagePROGRAF PRO-1000 Pink hued blocks of color in my prints

[Jonnason07]

So I have been having issues from the start with this Printer (Canon pro 1000). It may be because I'm very new to printing and bit off more than I can chew but everything I'm printing comes out with a pink hue or bands of pink. I have Calibrated my monitors, the inks are all fine, and the print head is clean. I have tried to make sure the printer is just using color profiles from the program I'm printing from. The colors are also very off but I'm more worried about the weird color shift as one may have to do with the other. I'm not sure what else to do and I don't want to waste much more product trying to figure it out. 

[Patrick]

Hi Joannason07,

Because the issue you are experiencing may be hardware related, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PRO-1000 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.