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iPF8100 blue is printing green

heinzelmann
Apprentice

Hi i have an issue with an iPF8100 suddenly printing the blue not blue but green. I have already replaced the right print head and the blue ink cartridge but still the same. Any ideas are very welcome? Kind regards Heinz

 

blue problem.jpg

3 REPLIES 3

Michael
Product Expert
Product Expert

Hello.

 

If the colors continue to print incorrectly, we would have to advise that you contact our support group by calling us at 1-800-423-2366.   A support agent will be able to assist you and go over your options to resolve this issue.

 

 

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Hello

 

Thank you for your reply.

I'm based in Switzerland and we therefore have a time difference.

Where is your support located so I can take that in to consideration?

 

Best regards

Heinz

Hi there!

 

Unfortunately, we only can support customers based here in the USA. We recommend visiting https://global.canon and select your country or region for your support needs. We hope this helps!

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