07-23-2022 11:56 PM - last edited on 07-26-2022 09:10 AM by Danny
I tried everything and I keep on getting a three flash (or paper) jam message with no paper jam no matter how many times I try to print a 5 x 7 canon photo paper.
Question has been posted several years ago by innumerable users with no answer.
07-24-2022 06:55 AM
What model printer?
07-24-2022 09:56 AM
My bad. Canon pima pro 100; Canon paper 5x7
07-24-2022 11:52 AM
What paper type and which paper feed are you trying to use?
07-24-2022 07:05 PM
Paper : Lu-101
07-26-2022 03:10 PM
Did you try the roller cleaning I suggested in my earlier post?
07-24-2022 07:21 PM
07-24-2022 07:35 PM
I see from your screenshot that you have the AirPrint version of the printer installed. You do not want that; you lose most of the benefits of the Pro-100.
Have you installed the latest Canon driver from the support site? If not, download and install.
Click the plus icon "+" to add a new printer and wait until the Canon IJ Series printer appears; it could take a few minutes. Then you can remove the AirPrint version.
07-24-2022 11:03 AM
Pro 100. Yes 5x7 is supported.
4 x 6, 5 x 7, 8 x 10, Letter, Legal, 11 x 17, 13 x 19
Bay Area - CA
~R5 C (18.104.22.168) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
07-24-2022 06:23 PM
As you noted, this "false" paper jam has often been reported with the Pro-100 in the past. For some reason, the error can often be cleared and the print successfully made after running a Roller Cleaning from the Maintenance section of the printer preferences. Unfortunately the problem may recur at a later date, but another roller cleaning will likely resolve it again (until the next time.) These ink jet photo printers are complicated beasts.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 22.214.171.124
PowerShot SX420 IS - Version 126.96.36.199
PowerShot 620 HS - Version 188.8.131.52
PowerShot SX720 HS - Version 184.108.40.206
PowerShot G1X Mark III - Version 220.127.116.11
PowerShot G7X Mark II - Version 18.104.22.168
PowerShot G9X Mark II - Version 22.214.171.124
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.