07-23-2022 11:56 PM - last edited on 07-26-2022 09:10 AM by Danny
I tried everything and I keep on getting a three flash (or paper) jam message with no paper jam no matter how many times I try to print a 5 x 7 canon photo paper.
Question has been posted several years ago by innumerable users with no answer.
07-24-2022 06:55 AM
What model printer?
07-24-2022 09:56 AM
My bad. Canon pima pro 100; Canon paper 5x7
07-24-2022 11:52 AM
What paper type and which paper feed are you trying to use?
07-24-2022 07:05 PM
Paper : Lu-101
07-26-2022 03:10 PM
Did you try the roller cleaning I suggested in my earlier post?
07-24-2022 07:21 PM
07-24-2022 07:35 PM
I see from your screenshot that you have the AirPrint version of the printer installed. You do not want that; you lose most of the benefits of the Pro-100.
Have you installed the latest Canon driver from the support site? If not, download and install.
Click the plus icon "+" to add a new printer and wait until the Canon IJ Series printer appears; it could take a few minutes. Then you can remove the AirPrint version.
07-24-2022 11:03 AM
Pro 100. Yes 5x7 is supported.
4 x 6, 5 x 7, 8 x 10, Letter, Legal, 11 x 17, 13 x 19
Bay Area - CA
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07-24-2022 06:23 PM
As you noted, this "false" paper jam has often been reported with the Pro-100 in the past. For some reason, the error can often be cleared and the print successfully made after running a Roller Cleaning from the Maintenance section of the printer preferences. Unfortunately the problem may recur at a later date, but another roller cleaning will likely resolve it again (until the next time.) These ink jet photo printers are complicated beasts.
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