01-27-2019 02:47 PM
Hello! I got my pro 100 about a month ago, and the first two photos, printed on 8.5x11 pro luster paper, were great. Unfortunately, I printed another page about a week later, and there were four thin nearly invisible white lines running through it. I printed another sheet, making sure that the quality was put on the 1, and there were two white lines. I also checked the print head and cleaned it before printing, but it did not stop the whit lines. What should I do?
01-28-2019 10:30 AM
When you print a nozzle check there are no white lines?
01-28-2019 03:03 PM
No, no white lines when printed nozzle check. There are only very faint horizontal lines, and only 4 on one print and 2 on the other.
01-28-2019 03:27 PM
Are you connected by wifi or USB cable?
01-28-2019 03:33 PM
It is connected by a network cable.
01-28-2019 03:42 PM
04/16/2024: New firmware updates are available.
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