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White lines Pro 100

Tomek
Apprentice

Hello! I got my pro 100 about a month ago, and the first two photos, printed on 8.5x11 pro luster paper, were great. Unfortunately, I printed another page about a week later, and there were four thin nearly invisible white lines running through it.  I printed another sheet, making sure that the quality was put on the 1, and there were two white lines. I also checked the print head and cleaned it before printing, but it did not stop the whit lines. What should I do?

5 REPLIES 5

jrhoffman75
Legend
Legend

When you print a nozzle check there are no white lines?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

No, no white lines when printed nozzle check. There are only very faint horizontal lines, and only 4 on one print and 2 on the other.

Are you connected by wifi or USB cable?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

It is connected by a network cable.

jrhoffman75
Legend
Legend
Give Canon a call at 1-800-OK-CANON
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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