02-08-2022 11:12 PM
I am having trouble disabling the 'printer corrects colors' as advised in photoshop. Prints are quite washed out. I'm using Moab Entrada rag natural 190g as a paper, which I'm new to. Any settings advice would be graciously accepted!
02-10-2022 03:39 PM
The PIXMA PRO9000 Mark II is not supported with macOS v12 Monterey. The last version of OSX that is compatible is macOS v10.13 High Sierra. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
06-30-2022 05:26 PM
I am extremely disappointed with Canon for not upgrading a driver for macOS Monterey. I called Canon and the rep told me they offer a 10% discount to "trade up," so a new printer will cost me $540. Canon is telling me to just dispose of a perfectly good printer and rather large investment. That is a complete waste of perfectly good materials. Not a good option, Canon!! The rep also LIED to me saying they have to wait for Apple to send the driver. Please Canon, where is your integrity? Do the right thing and update the driver so a perfectly good printer can work with the latest Mac operating system. If you don't, you have just lost what was a loyal customer.
06-07-2023 08:01 PM
I had the same problem. My old computer died and I had to get a new one. But the macOs Monterey was not compatible! I was so upset! I love my printer. A friend suggested I try using a USB-C to USB Adapter and it works!!! The adapter can be purchased for less than $ 20.00. Hope this helps!
06-07-2023 08:27 PM
Wow! Thank you for posting this. I’m going to give it try!
06-07-2023 08:33 PM
not sure how that will help? I can already plug it in and power it on – it is the driver/software that is not compatible
12-26-2022 05:18 PM
I’m in the same boat. I have a perfectly wonderful 9000 MK II that no longer functions with OS Monterey. With global warming and excess waste, you’d expect a corporation like Canon not to contribute to these issues. I, too, am ready to unload all my Canon gear and go with a different company altogether, including my camera and canon glass.
12-26-2022 07:33 PM
It is the user's responsibility to verify compatibility with hardware before upgrading an operating system.
12-26-2022 09:01 PM
Of course it is. But my laptop died and I bought a new one. That doesn’t relieve the manufacturer of acting responsibly especially when there’s a chip shortage and colloidal waste.
12-26-2022 09:02 PM
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 126.96.36.199
PowerShot SX420 IS - Version 188.8.131.52
PowerShot 620 HS - Version 184.108.40.206
PowerShot SX720 HS - Version 220.127.116.11
PowerShot G1X Mark III - Version 18.104.22.168
PowerShot G7X Mark II - Version 22.214.171.124
PowerShot G9X Mark II - Version 126.96.36.199
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.