10-24-2023 05:32 AM
Hi!
I have this problem that I always get smudges on the back side of my prints. Any tips? I get on all my prints regarless of paper type.
10-25-2023 12:39 PM
If you look inside the printer where the automatic sheet feed is, you'll see ink pads that are full of ink. Those will always have ink on them as that's where ink goes with borderless printing, and it ends up in the maintenance tank, but sometimes it can get onto the plastic ridges between them. You can carefully clean those, and that will help.
There is also a setting in the LCD panel. Various settings -> Device settings -> print settings -> prevent paper abrasion. Set this to "on". Sometimes that helps too.
10-31-2023 06:50 AM
Thank you I will try this :)!
10-31-2023 08:28 AM
You could also try:
11-10-2023 08:35 AM
Thanks I will try this 🙂
05-07-2024 02:51 PM
Did you ever find a solution? I tried both turning on "prevent paper abrasion" and cleaning the bottom plate and I'm still getting streaks every few prints, especially after a dark print. I'm using Canon matte photo paper.
05-20-2024 11:31 AM
I’d like to know too 🙂 I still have the issue above.
05-20-2024 11:30 AM
This happens to me all the time too. It’s always after a few prints especially if it’s a full bleed without borders, I don’t know how to avoid or rectify this, have you managed?
05-20-2024 07:30 PM
That’s why I never print borderless. Print on larger sheet and use Rotatrim
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