04-01-2022 10:27 AM
Hello,
I have a Canon Pixma Pro 100 printer. Recently, white horizontal lines have appeared on my prints.
I ran the nozzle check and there were no lines in any of the colors. Regardless of that, I ran all the cleaning functions through the computer. I also manually cleaned the printer head with water, isopropyl alcohol, and ammonia (and various combinations of those three). The lines still appear on the prints. The lines appear on all photos.
Nothing has changed since the last time I successfully printed photos. I print through Print Studio Pro through Digital Photo Professional 4. I print using the Standard print quality (and always have so that is not the issue). I print on Canon Photo Paper Plus Semi-gloss.
Is it time for a new printer head? I am willing to purchase one, but don't want to if there could be another reason for the lines.
Thank you for your reading my post and your help.
Julie
Solved! Go to Solution.
03-29-2023 07:47 AM
Hi, I am sorry you are having the same issue. I never got a response from this community so I bought a new printer head. That solved the problem.
03-24-2023 10:56 AM
This is happening to me now too. I've run all the cleanings and print nozzle check, changed all ink cartridges and no improvement. Did you ever fix it and if so, how?
03-28-2023 10:20 AM
Hi,
You can try removing and reinstalling the printer driver and software for your printer. Please click HERE to open the support page for the PRO-100.
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05-20-2024 07:10 PM
Here with the same problem. Cleaned both regular and deep cleaning multiple time with no help. I did remove the print head and found a lot of ink on the front. Wiped it down and replaced the head. Same poor quality prints - banding or lines.
Not sure what to try next.
03-29-2023 07:47 AM
Hi, I am sorry you are having the same issue. I never got a response from this community so I bought a new printer head. That solved the problem.
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