cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Setting up ImagePrograf PRO-300 error 1890

lizbeth9
Apprentice

I'm trying to set up my brand new Image Prograf PRO-300 and I can't get it to move past the first step. It thinks there's still protective material inside the holder, which won't let the print motor move, but I removed the orange plastic thing. Any ideas how to get it unstuck?

2 REPLIES 2

jrhoffman75
Legend
Legend

Register your product on the Canon support page and request Canon support.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

I did. The only option that came up was phone. Their phone service is currently closed.

Avatar
Announcements