Canon Community

RScott · ‎05-23-2017

For some reason, my Pro 9000 Mark II is not printing green from my computer. I have tried cleaning the printheads, and the test page prints out well. The green on the test page looks fine. However, my file prints the greens as blue. I am printing from Windows 7. I tried an illustrator file and a PDF. I can't figure out why the test page works, but my greens in my printout from my computer do not.

jrhoffman75 · ‎05-24-2017

OK. Since you have Photoshop download and install Print Studio Pro form the Canon site. It's a free Plugin for PS. If that doesn't print the test print properly then you will need to call Canon at 1-800-OK-CANON.

Actually, just call them now. I have always found them helpful.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

View solution in original post

jrhoffman75 · ‎05-27-2017

The exact terminology will depend on your software, but you want to look for a button that says something line "printer properties" , "printer settings" or maybe just "printer".

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Canon Community

Pro 9000 Mark II not printing green