05-23-2017 12:17 PM
For some reason, my Pro 9000 Mark II is not printing green from my computer. I have tried cleaning the printheads, and the test page prints out well. The green on the test page looks fine. However, my file prints the greens as blue. I am printing from Windows 7. I tried an illustrator file and a PDF. I can't figure out why the test page works, but my greens in my printout from my computer do not.
Solved! Go to Solution.
05-27-2017 05:24 AM
The exact terminology will depend on your software, but you want to look for a button that says something line "printer properties" , "printer settings" or maybe just "printer".
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.