![RScott RScott](https://community.usa.canon.com/html/assets/GenericUser.png)
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05-23-2017 12:17 PM
For some reason, my Pro 9000 Mark II is not printing green from my computer. I have tried cleaning the printheads, and the test page prints out well. The green on the test page looks fine. However, my file prints the greens as blue. I am printing from Windows 7. I tried an illustrator file and a PDF. I can't figure out why the test page works, but my greens in my printout from my computer do not.
Solved! Go to Solution.
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05-24-2017 01:22 PM
Actually, just call them now. I have always found them helpful.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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05-23-2017 08:45 PM
Try printing this test image and see what happens.
http://www.outbackphoto.com/printinginsights/pi049/essay.html
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
![RScott RScott](https://community.usa.canon.com/html/assets/GenericUser.png)
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05-24-2017 12:06 PM
This image prints out very cool. It is all pinks, purples, and blues without any yellows, oranges, or greens. Even the grays come out purple.
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05-24-2017 12:21 PM
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
![RScott RScott](https://community.usa.canon.com/html/assets/GenericUser.png)
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05-24-2017 12:36 PM
I do not know how to turn color matching in the printer drive on or off. All I know is that it was previously printing fine a few days ago, and now it is not. I printed the image you linked to from photoshop, but other things I have tried printing have been from Illustrator and a PDF file.
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05-24-2017 01:22 PM
Actually, just call them now. I have always found them helpful.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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05-26-2017 08:40 PM
Hi RScott - what was the resolution? It might help someone else.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
![RScott RScott](https://community.usa.canon.com/html/assets/GenericUser.png)
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05-26-2017 10:38 PM
Basically, I had to install an updated driver and then install Print Studio Pro for Photoshop. I still haven't had a chance to try printing from other programs again yet, but at least things from Photoshop are working now. Hopefully I will be able to print from other programs like I was before too.
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05-26-2017 10:52 PM
You should have no problem. PSP doesn't do anything special; it just throws the right "switches". The important thing is to be sure youy arfen't double-profiling. Just select the paper ICC profile in your application and be sure to select Color Matching -> None in the printer driver.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
![RScott RScott](https://community.usa.canon.com/html/assets/GenericUser.png)
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05-26-2017 11:22 PM
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