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Pro-1000 with Big Sur issue

Westphar
Apprentice

Hello,

 

I've got the following problem with my IPF pro-1000 printer and Mac Big Sur :

 

With help of Media Configuration Tool I installed several customized paper types for third party papers into the printer. As ususal, I tried to download these to my printerdriver which is 22.20 and confirmed to be compatible with MacOS Big Sur 11.XX by Canon.

When I start the process, the driver recognizes and announced that there are customized paper to be downloaded, but then the process tries to install any program or tool, and after inserting my password for the Mac it failes. In fact, nothing happens after I inserted the password anymore, regardless how long I wait.

 

I tried to uninstall and reinstall the driver and the tools 2 times, but still have the same issue.

 

A different PC running Windows 10 in the same network / office doesn't have the problem and is able to download all customized papers without any problems.

 

Does anyone have an idea how to solve this issue ?

 

BR Robert

11 REPLIES 11

Can you downgrade to 11.5?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Big Sur 11.6.1 has been released yesterday, and now Print Studio Pro works again...

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