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Pro 1000 misfeeding

sbravener
Apprentice

I just purchased a pro 1000.  tried to put my first few sheets of phot paper throguh it after running the head alignment (which failed btw)

 

I now get a misfeed on my paper in that the paper will advance aprox 1-2 inches through the printer (giving me 1-2 inches of white space on the leading edge) and then aprox every 1-2 inches I get a white band across the page.  also the image "ghosts" in that it is like a double exposure on the paper around that same distance (1-2 inches) off

 

it feels to me like this is a feeding issue but not sure how to fix it.  does anyone have any ideas?  I have tried to clean the rollers already.

 

I am using canon pro luster paper and I have set the paper on the printer properly.

 

Thanks for any ideas.

 

Sean B.

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi sbravener,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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