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New Contributor
Posts: 2
Registered: ‎03-20-2019

Pro 1000 Paper Sizes

I need to print onto a 5x7" sheet from Photoshop.  There is no option on the printer itself to select such a size.  How do I fix this?

Honored Contributor
Posts: 7,814
Registered: ‎11-13-2012

Re: Pro 1000 Paper Sizes

6128148C-BA87-4385-91DB-E9D704DE1634.jpegThe specs on the web site say 5x7 is compatible. Maybe the media type (I.e. if you are selecting a fine art paper) isn’t compatible because of the imposed border)


This is just a guess since I don’t have that printer. 



John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Product Expert
Posts: 1,096
Registered: ‎11-19-2018

Re: Pro 1000 Paper Sizes

Hi RSPhoto51,


So we can best assist you, we would need some more information to help narrow down this issue.


  1. What version of Windows or Macintosh is installed on your computer?
  2. What type of paper is loaded in the printer?

We look forward to your reply.


If this is a time sensitive matter, please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST. 

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