09-09-2018 08:43 AM
It does not give an error message. It behaves as if it's printing but the paper comes out blank and the job disappears from the Print Queue. Please help!
Thank you
09-09-2018 08:59 AM
Hi ILR,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
09-09-2018 09:02 AM
They do not open until tomorrow and I have a deadline. I'm hoping for a solution this morning!
Thank you
09-09-2018 01:19 PM - edited 09-09-2018 01:21 PM
Custom paper size of 6.5x4.5?
What paper selection?
Can you pso a screenshot of your printer settings?
What software?
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EOS 1DX Mark III - Version 1.9.0
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EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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