cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pro-100 won't print small custom print size (6.5" X 4.75")

ILR
Apprentice

It does not give an error message. It behaves as if it's printing but the paper comes out blank and the job disappears from the Print Queue. Please help!

 

Thank you

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi ILR,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

They do not open until tomorrow and I have a deadline. I'm hoping for a solution this morning!

Thank you

jrhoffman75
Legend
Legend

Custom paper size of 6.5x4.5?

 

What paper selection?

 

Can you pso a screenshot of your printer settings?

 

What software?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
Announcements