Pro-100 won't print small custom print size (6.5" X 4.75")

[ILR]

It does not give an error message. It behaves as if it's printing but the paper comes out blank and the job disappears from the Print Queue. Please help!

Thank you

[Patrick]

Hi ILR,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

[ILR]

They do not open until tomorrow and I have a deadline. I'm hoping for a solution this morning!

Thank you

[jrhoffman75]

Custom paper size of 6.5x4.5?

What paper selection?

Can you pso a screenshot of your printer settings?

What software?