09-04-2019 04:56 PM
Hi,
I'm having trouble connecting my computer wirelessly to my Pixma Pro-100. My Wifi has changed and I have a MacBook Pro without a CD drive. The printer is still connected to the old Wifi network name when I print the report.
I saw in a past discussion that Pro-100 Mini Master can be downloaded in Drivers and Software and used to re-set up the printer, but it doesn't seem to exist anymore or at least doesn't exist for my Mac OS.
Any suggestions on what can be done?
Thanks!
Sarah
09-04-2019 10:33 PM
Try this:
09-05-2019 11:15 AM
Thanks, jrhoffman75,
I had tried this multiple times and everytime I got the blue light to flash and hit the WPS button, the error light would flash yellow on the printer. It's still "connected" to the old internet 😞
09-06-2019 01:29 PM - edited 09-06-2019 01:29 PM
Hi imbrium,
First, to reset your PIXMA PRO-100, please press and hold the RESUME/CANCEL button then release the button when the POWER lamp flashes 15 times.
Next, please download and instal the Canon PRINT Inkjet/SELPHY app on a mobile device.
Please place your PIXMA PRO-100 in cableless setup mode:
https://ugp01.c-ij.com/ij/webmanual/Tutorial/PRO-100S%20series/EN/TRL/trl-9000.html
Then follow the steps in the appropriate page below to set up your PIXMA PRO-100 for wireless use using that app:
(for iPhone/iPad) https://support.usa.canon.com/kb/index?page=content&id=ART162563
(for Android) https://support.usa.canon.com/kb/index?page=content&id=ART164967
09-09-2019 04:37 PM
Hi thanks for your reply!
I followed all directions, but the app is unable to find the printer on the network 😞
09-05-2019 12:03 PM
09-09-2019 04:48 PM - edited 09-09-2019 04:49 PM
jrhoffman754, I will give it another try! Thanks for your suggestion.
09-09-2019 05:09 PM
I figured it out, in case anyone else is having this issue! I had to delete the printer driver completely from my computer again. Then I downloaded the network tool but pushed WPS button before putting the computer in wireless setup mode.
The computer recognized the printer and I was able to confirm the new network. Then I added the printer through System Preferences. This is for MacOS. Thanks for all your suggestions!
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