Pro-100 Utility Software

[bob-lewis]

Hello: I am running BigSur 12.0.1 on a Mac Mini.

Attached via wifi is a Canon Pixma Pro-100.

The  problem: the Utility Tab is not available for head cleaning? Looks like the driver does not on BigSur??

Help??

[jrhoffman75]

I have a Pro-100 and MacBook Air with Monterey 12.2 (Big Sur is macOS 11). But it's the same driver. Make sure you have downloaded the 16.50 driver.

When you add the printer wait for the IJ Series version of the printer to appear.

[bob-lewis]

Thank you. Deleted the printer then added the printer and the Utility tab appeared.  Thanks