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Posts: 1
Registered: ‎09-16-2015

Pro-100 : Forgotten Admin Password - Reset Procedure Doesn't Work

Greetings, first-time poster here.  Forgive me if this has been addressed elsewhere, but my searches didn't turn up anything.

 

I appear to have set an admin password on PIXMA PRO 100 and do not recall what it is.  I followed the proceedure for in  this article (https://support.usa.canon.com/kb/index?page=content&id=ART153112&cat=6228B002&actp=LIST&showDraft=fa...)

 

Follow the procedure below to initialize the network settings.

  1. Press and hold the RESUME/CANCEL button until the POWER lamp flashes 9 times.

  2. Release the RESUME/CANCEL button.

    The network settings are initialized

The network setup was earsed as advertised, but when I go to setup the network again via USB cable connection I get prompted for the admin password in order to update the network settings.

 

I also tried the suggested default Canon passwords (canon, my serial #, admin, etc.) and nothing works.

 

I need to print via a network connnection because of the layout of my office.  The only way I can connect via USB is to take my laptop of to the printer, which is not an effective workstation.

 

Any help would be appricated.

 

Configuration:

   WiFi connection - Asus RT-N66U 

   PC - Windows 10 64-bit

 

 

Product Expert
Posts: 2,296
Registered: ‎07-28-2014

Re: Pro-100 : Forgotten Admin Password - Reset Procedure Doesn't Work

[ Edited ]

Hi chipfreund,

 

The 9 flash reset procedure only resets the network settings.

 

The admin password will not be reset.

 

Please follow the reset procedure on this page from the manual to reset the password:

 

https://ugp01.c-ij.com/ij/webmanual/Manual/W/PRO-100S%20series/EN/UG/ug_changing_settings0980.html

 

Once complete, the admin password is set to the default value.

 

The default username is:    ADMIN

 

The default password is:    canon

 

https://ugp01.c-ij.com/ij/webmanual/Others1/EN/PW/pw_default.html

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