Will call, thanks John. Edit:A long wait, but got through to Canon and it turns out that the Serial number displayed in the screen shot I posted is not correct, and after the recent firmware update the passoword changes for "canon" to the serial numb...
I've also tried "ADMIN" and "canon" but keeps rejecting that. And because of that, I was hopeful that the reset would bail me out, but cant get it to reset, and the reset pulses the POWER led 13 times, not 15 times as the instructions say.
Thanks. I deleted and installed a freshly downloaded Canon driver, but the final part of the install it wanted the password which I don't have and cannot reset back to factory default.
Two days ago I used the web interface to update my Pro-100 firmware and since then I can no longer access the web interface as it rejects the password with a prompt suggesting the ID is ADMIN.This is the first time I've used this web access, so didn'...