Printing in a laser printer, pigment printed from pro-10

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05-04-2019 04:00 AM
Hi I would like to ask if anyone know if its safe to print from a canon laser printer MF733, a document that has been printed previouslyt from a pro-10. This document would have pigment already printed on the paper, I would like to print from my laser printer after this. Is it safe to do so? Would appreciate if anyone who has experience with this tell me. Thank you

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05-10-2019 02:46 PM
Hi crayonsky.
We do not recommend using the MF733Cdw to print over the pigment ink. The printers use two different methods to fix the ink/toner to the paper. Since the laser printer has to heat the paper, it may cause other issues, such as lifting the pigment ink, paper jams, or damage to the fixing assembly of the MF733Cdw. You can view more paper precautions at the link below:
I hope this information is helpful to you. If you have any other questions, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
