Pixma pro-200 missing parts

[Anonymous]

While I was setting up this printer I noticed it is missing the printer head lock. I can’t seem to find where I can get that part. Does anyone out there know where I can get it? I’m also guessing that missing part is the reason my test prints turned out so awful?

#pro200 #printerheadlock #missingparts

[jrhoffman75]

Was it purchased new?

[Anonymous]

Yes but it was purchased on Amazon through a different seller. It was risky but I couldn’t find the printer anywhere and canon is out! 

[jrhoffman75]

I would send it back. There could be more issues. 

[Anonymous]

They do not accept returns but I’m sure if I complain enough maybe I’d get a refund. But chances are low so I’d like to try and get it to work but I do not know if it will work without the lock me if so can I order that specific part?

[SamanthaW]

Definitely reach out to Amazon directly, they should work with you since the item arrived not in new condition. 

[Anonymous]

Bummer as this printer can’t be found anywhere and I guess in 2025 we can’t repair products

[Anonymous]

What other printer do you recommend that is comparable to the 200? Any brand is fine but in the same price range?

[Danny]

Our PIXMA support team can still help you with your PIXMA PRO-200.  You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666).  Hope to talk you soon!

[jrhoffman75]

I am always wary of any purchase that doesn’t allow returns. Amazon Marketplace is not the same as Amazon.