Pixma pro 100 heavy magenta cast with right profile

[mengxihex]

Hi guys, I have my pixma pro for a while now, and it was printing great the first few months. But it suddenly start to print with very heavy magenta cast. No matter what profile and paper I choose, I’m using photoshop as my color managing software, and I chose none in ‘matching’ . No matter what I do it has very heavy magenta cast on the page, even if I choose black and white printing.
Did the print head fail? Or it’s too dirty? Please help solve this problem! Thank you so much!

[jrhoffman75]

Sounds like you've got the correct driver settings, so double profiling probably isn't happening.

Are you uisng Preview?

You could download Print Studio pro and try printing using PSP as a check on any other settings that might have gotten messed up.

You can answer your head question by performing a deep cleaning and then a nozzle check.

[mengxihex]

Hi, @jrhoffman 75

Thank you for your reply, I have downloaded print studio pro, and I cleaned out my printhead today, however there are still heavy magenta cast on my print result, I don’t know what’s going on. It appears to have bands of magenta cast. The printing check pattern indicates that it’s fine. I don’t have any clue, looking for solutions

[jrhoffman75]

Give Canon a call at 1-800-OK-CANON.