Pixma pro-100 back feeder problems.

[Maxve]

I think I figured out what to do, but I need to troubleshoot through my computer. Can someone tell me what I need to download through canon to troubleshoot?

[Danny]

Thanks for joining the conversation, Maxve!

So that the Community can get a clearer picture of what's going on, please let us know what specific problem you're having with your PIXMA PRO-100. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Maxve]

My back tray of the printer keeps saying that there is no paper. I hear that it tries to feed, but it was unsuccessful each time.