01-17-2024 06:44 PM - last edited on 01-17-2024 06:46 PM by SamanthaW
Hi All
i was so excited to get this printer but I have not had much success. I have tried printing cards that are 5.25” wide and 8.5” long. I can’t get it to print correctly. And also all my colors are coming out dull. My old cheap printer the colors are vibrant like they should be. I can’t seem to get this figured out. Please help. Thanks.
01-17-2024 08:15 PM
Welcome. I will try to assist you.
1. using plain copy/printer paper run a nozzle check: Canon Knowledge Base - Printing and Examining the Nozzle Check Pattern - PRO-200
2. what software are you printing the cards from? What type of paper?
3. Should have asked this first - what operating system? If macOS do you have the Canon IJ Series driver installed (and not the AirPrint driver)?
01-17-2024 08:37 PM
Hi!
Thanks so much. I use Windows. I tried printing with just typing paper and same thing. I am trying to use card stock that are cut to size. I have tried right from Adobe Illustrator and also as a jpeg. I did the test and it was fine. No clogged nozzles.
01-17-2024 09:24 PM
If you are using uncoated stock you generally won’t get good colors. Try using some Canon photo paper. That is the only way to verify how the printer is working.
01-17-2024 10:15 PM
Ok. I will try on the paper they gave with the printer. Thanks.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.