Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma Pro-100S 5x7 borderless not printing to full sheet


Hello, I've scoured the forums here for similar issues but can't quite figure out mine.


Device: Mac OS Mojave 10.14.3


Software: Adobe Photoshop CC 2019 20.0.3 + Print Studio Pro plugin


Printer: Canon Pixma Pro-100S


Paper: 5x7" Canon Photo Paper Plus Glossy II


I am printing wirelessly. I believe I have the correct settings, as I'm NOT using the "bonjour" method but the actual Canon one.


I am attempting to print a 5x7" image (I've cropped to ensure it's that size) on a 5x7" Canon Photo Paper Plus Glossy II sheet.



Above are my layout settings. As you can see in both the preview and the settings, it is borderless. I've also tried using the official borderless settings (which "zooms in" on the image slightly) and had the same results.




Above is the print result. The right side of the image is left unprinted on, and the bottom has weird color fill with the bottom colors of the image.


I've done two tests so far with similar results and I'm hoping not to waste more ink or sheets before I have this figured out or a closer idea.


Thanks in advance to anyone who can help me!


Product Expert
Product Expert

Hi Zelaphas,


I see from the picture that custom is selected. There should be a 5x7 paper option for you Pro-100. I recommend changing the paper size from Custom to 5x7 and deselect fit to page.


If this does not resolve the issue, troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).


We look forward to hearing from you.


Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Under "print settings," the 5x7" option for the paper size is and was already selected.

I'm having the exact same issue so I'm quite keen to see this one asnwered. Right down to it bein 5x7





Haven't fixed it yet, but changing the layout mode to borderless makes the random color sides *smaller* but doesn't make them go away. 

Fixed the issue: I was using print studio pro plugin, if your image has multiple layers it creates garbage data. So in my case, i imported a flat image on to its own layer, but I still had the default photoshop layer under it. So once I flatted everything into a single layer, it prints no problem!

I've tried using a single layer and using file > print instead of print studio plugin. I'm not getting a thin white unprinted line along one edge, exactly like the example you uploaded. This is better than my first print run but still a problem as I'm hoping to use the full 5x7" space.


I've tried everything, including setting the scale of the print area to be greater than 100% to try to overprint, but there's still a thin line along one edge that doesn't get printed on.

09/19/2022: New firmware version is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!