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New Contributor
Posts: 3
Registered: ‎02-22-2019

Pixma Pro-100 seems to be confused about paper feeds

So my Pixma Pro-100 seems to be confused about which is the rear tray and which is manual. In order to get it to print from the manual source I have to tell it to feed from the rear.  And it won't feed from the rear no matter what I do. Anyone have any insights here?

Honored Contributor
Posts: 5,753
Registered: ‎11-13-2012

Re: Pixma Pro-100 seems to be confused about paper feeds

New printer or problem just started?
John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 3
Registered: ‎02-22-2019

Re: Pixma Pro-100 seems to be confused about paper feeds

Just started. It coincides with a failure of the driver to recognize the “ignore paper width” modification in the driver. I’m getting to the point of just making stuff up to see what happens. And when I do that, sometimes it actually prints something. Not what I want, but something.


@jrhoffman75 wrote:
New printer or problem just started?

 

Without doubt this is the most temperamental computer related device I have ever owned. 

Honored Contributor
Posts: 5,753
Registered: ‎11-13-2012

Re: Pixma Pro-100 seems to be confused about paper feeds

Reinstall latest driver. If that doesn’t resolve call Canon at 1-800-OK-CANON. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 3
Registered: ‎02-22-2019

Re: Pixma Pro-100 seems to be confused about paper feeds

Thank you. Already updated the driver when addressing a different problem. That was when this odd behavior started in fact. I’ll call Canon.

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