07-28-2020 01:09 PM
My title says it all. I've cleaned the head, replaced the cartridges and still no magenta nor cyan.
Ideas?
Kevin
Solved! Go to Solution.
07-28-2020 03:16 PM
Might be a failed head if deep cleaning won't solve it.
Give Canon a call at 1-800-OK-CANON.
07-28-2020 03:16 PM
Might be a failed head if deep cleaning won't solve it.
Give Canon a call at 1-800-OK-CANON.
07-28-2020 03:41 PM
07-29-2020 06:30 PM - edited 07-29-2020 06:31 PM
Canon was helpful in ways I have not encountered for decades. Sending me a new print head as a courtesy. How cool is that?
07-26-2020 04:02 PM
My title tells the story.
Multiple cleanings of the head.
New cartridges have replaced older.
The NOZZLE CHECK printout shows no ink dispersal in the CYAN and MAGENTA boxes.
Ideas?
Kevin
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
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07/31/2023: New firmware updates are available.
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