Pixma Pro-100 printing very dark

[kmyers]

Hi All, 

I just purchased my Pro-100 and installed last night. I upgraded from an HP that was strictly CMYK (only 4 ink). I installed according to the instructions, but my prints seem to be coming out noticably darker than they should be. The lime greens are printing a darker kelly green. The bright blues are printing a darker royal blue. The bright reds are printing a very dark red. The pinks are printing a dark shade of pink. Skin tones are much, much darker than they should be. 

I am printing from Adobe programs (Illustrator, Photoshop, and Pro - all CS6). Am I missing a setting somewhere? On my previous printer, I would choose "preserve CMYK primaries" and it printed perfectly. Now, I can't seem to get my prints a normal shade. I'm not attempting to "match my monitor", just simply trying to get the colors closer to their true color. I've unchecked preserve CMYK primaries and checked to have the printer decide the colors, but neither of those options seem to be helping. 

I called Canon support, but they were unable to help me. He had me put my settings all back to default and test print. When that didn't work he stated "well printers vary per brand so theres really nothing we can do to fix it". I can't imagine that this great of a printer prints that far off on colors. 

Any help is very greatly appreciated!

[ebiggs1]

Without knowing a thing about you, I will guess this is where to start looking, ""Canon IJ Color Printer Profile 2005""

You can not set this and forget it.  It has to be the profile right for the paper you are printing.  Every paper has its own profile.  You must know which to use.

Remember the Pro-100 is never going to make great, very, black looking blacks. It can't.  It is not a true B&W printer.  Now you can get it to look very good if you use the right paper and profile.  Red River can help you with that selection.  Call them.

[ginawinn]

What is the best dsiplay profile for a macbook pro with retina disply to have the most accurate color display for stationery printing in illustrator?  I just got the Canon Pro-100 because it was recommended as the best home printer for stationery and my coloring is WAY off.... 😞

[jrhoffman75]

Do your monitor colors look correct?

Download the test image from this site and see how it looks on the monitor.

http://www.outbackphoto.com/printinginsights/pi049/essay.html

Open the file in Photos and print it without making any adjustments. How does the print look?

You are on a Mac. When you go to Printers and Scanners does the Pro-100 say Bonjour?

[annabethe]

Hi guys,

I'm having serious issues with my print settings, and the steps below do not make sense to me. I've spent weeks trying to tweak different settings, and am at my wits (and ready to return this big thing!).

Where does the Canon My Printer box come from? I am on a Mac, and this option is not avilable in the Printer Settings within the System Preferences box. Other downside of a Mac is I cannot install any CD's that may have come with the orignal packaging. I've downloaded multple drives from Canon's website without prevail. 

In PS > Edit > Assign Profile, Adobe RGB is not available. 

My screen always stays on the 40% - 50% brightness, so firmly believe that is not the issue. 

Right now, all colors are printing very muted without much detail. 100% black is printing a dark grey. Colors have only appeared vibrant / printed corrently when printing on the high gloss Canon paper - which is great - but not the correct paper needed for my custom card projects (thicker stock).

Any insight helps! 

[annabethe]

Any idea how to implement this on a Mac???

[jrhoffman75]

 First, download the folllowing t test image and print it on Canon paper using the proper paper settings. Don't make any adjustments to the image regardless of how the image looks on the screen. Let me know how the print looks.

http://www.outbackphoto.com/printinginsights/pi049/essay.html

You said you downloaded the lastest driver, correct?

In System Preferences->Printers and Scanners do you see an installed IJ series printer or a Bonjour printer for the Pro-100?

[ebiggs1]

"Any idea how to implement this on a Mac?"

I don't have any idea how to do it on a Mac so please follow John's instructions.  I am on Windows.

[Len1010]

Hi Ebiggs, 

So I am a new pixma pro user, so please excuse my lack of knowledge. I want to turn off the controls my printer has, but I don't even know how to access the Canon My Printer. Can you help?! 

Thanks so much, 

Len

[jrhoffman75]

Len1010 - do you have PC or Mac.

If you have a Mac there is no Canon My Printer app.

If yoiu have a PC you can find My Printer in the Canon Utilities folder.

If you don't see it download from here:

https://www.usa.canon.com/internet/portal/us/home/support/details/professional-large-format-printers...

[Len1010]

ohh. I have a mac. So I think I need to go back and read through these responses to figure out how to turn the controls off on the printer