Photoshop with imagePROGRAF PRO-1000 does not print

[maucamo]

Mac Osx 12.3.1, Canon pro 1000 driver 22.20.0.0 and phtoshop 23.3.1.

When I'd to print from printer module, sometimes I cannot select "Printer settings..." button. I need to select another printer and try again. If I select "Photoshop Manages colors" and selecting the printer profile, when I launch the print, the printer throws the paper out without printing anything (blank sheet). I need to print from lightroom or other software. 

Any Idea?

[Patrick]

Hi marcamo,

To resolve this issue, please follow the steps posted in this Knowledgebase Article:

https://support.usa.canon.com/kb/index?page=content&id=ART180492

[jrhoffman75]

Hello Patrick.

This is a recurring post topic. Maybe the KB could be posted somewhere on the forum with the more general title, since it affects more than Photoshop and the Pro-1000.

[maucamo]

That not solved the issue. My driver is set up correctly

[Patrick]

Hi maucamo,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

[Patrick]

Good idea John!  I'll try to get them to post it.

[rollandelliott]

can you please provide link that works? I am having similar problem with my tc-20 printing from photoshop. it just spits out blank paper and Iv'e wasted a lot