02-29-2020 04:45 PM
First, I am printing from a Mac, OS 10.15.3, and printing my image from IPhoto and Preview. I haven't used my Pro-10 in a while, so I made sure the driver was current and all the ink tanks were full. I put Canon photo paper in the printer and matched the type to the type in the dialog box. All systems go. However, when my print came out, a rich blue navy blue blazer was a murky purple, not even close to navy. Black wrought iron rails were also purple. I printed the same file on a Brother printer, and the color was fairly accurate, although the detail not quite as good. How can I get the color to match the screen on my Canon Pro 10?
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03-01-2020 10:24 AM
Hello dddenise.
1. since you said you hadn't used your Pro-10 in a while did you do a nozzle check?
2. when you installed the latest driver from the Canon website did you install the Airprint version or the Canon Pro-10 Series version?
03-01-2020 11:27 AM - edited 03-01-2020 11:29 AM
Greetings,
Without seeing the results, its hard to say.
Also, might you have double color management in your workflow. Pink , magenta, and purpulish casts can often point to this. As of now though without knowing and seeing your results I'm just adding it as a possibility.
Agree with rs-eos - Color calibration is important
Also agree with John's suggestion... Nozzle check for a printer thats been sitting for a while.
~Rick
Bay Area - CA
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03-02-2020 11:59 PM
03-03-2020 12:00 AM
03-03-2020 07:18 AM
If you mean by "double profiling" having lightroom and the printer both controling I don't believe so but Canon doesn't make it easy to figure out how to do that. Under Printer Properties I have main / manual / set/ matching / none. A conflict between the LIghtroom and the printer seemed to be the logical place to look but I haven't found it. I tried printer only and that didn't seem to make a difference. Very frustrating.
03-03-2020 08:10 AM
@dplaz1 wrote:If you mean by "double profiling" having lightroom and the printer both controling I don't believe so but Canon doesn't make it easy to figure out how to do that. Under Printer Properties I have main / manual / set/ matching / none. A conflict between the LIghtroom and the printer seemed to be the logical place to look but I haven't found it. I tried printer only and that didn't seem to make a difference. Very frustrating.
You have correctly turned off printer color management.
What paper are you using?
Have you selected the correct media type in the printer driver and the correct paper profile in Lightroom?
03-03-2020 10:36 AM
Yep, paper profiles are accurate. It is a mystery.
03-03-2020 10:39 AM
03-03-2020 10:45 AM
Printed the test without any editing.
Canon inks direct from Canon.
03-03-2020 10:48 AM
03-03-2020 11:16 AM
Yep, everything is correct. I will check with Canon. Thanks.
03-03-2020 11:39 AM
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